Economic and fast way to cut the traffic, and to travel from point A to point B in pure fun and enjoyment, for example:

 

Great commute for college students on campus

A nice gift for your family or friend during the holidays

An easier tool for walking the dog

EU: 5-10 business days delivery

Other countries/regions:

Sea freight: 40-50 business days

Air freight: 7-15 business days

Each Meepo product may contain a different battery. Range will vary. Please refer to the product details page for specific data.

 

Skateboard range is affected by several factors:

 

User weight

 

Outdoor temperature (battery capacity may decrease by 30% or more if the temperature is below 45 degrees Fahrenheit)

 

Incline

 

Frequency of acceleration and braking

 

Wind resistance or other road surface resistance

 

Wheel size

 

The range listed on our website is generally based on the following scenario: a rider weighing 165 lbs (approximately 75 kg) riding on flat surfaces, using ECO mode most of the time, occasionally using Sport mode, and with low acceleration and braking frequency.

Is Meepo Electric Skateboard water resistant or waterproof?

The boards are NOT waterproof. Backfire's IP65 water-resistant rating enables riders to use the board through a small puddle on dry roads. You cannot use the board during the rain, on wet/icy grounds; or sink the board into the water. Water could damage your battery, esc, motors, or even the bearings in the wheels too.Kindly Warning: If there was potential risk of water damage to the battery before, please disconnect the battery from the board immediately and stop charging it or use it! Keep the battery in a dry and fire resistant place to avoid potential fire risk (such as a sealled bucket outdoor). Please do not ship a damaged battery. A Li-ion battery store and release its electrical energy through electrochemical reactions. When electrical energy is drawn/discharged from the battery, lithium ions move from one electrode to the other. The electrodes are submerged in a liquid called an electrolyte, which allows for the movement of ions and consists of lithium salt and organic solvents. It is these organic solvents which are the leading fire hazard in Li-ion batteries. Furthermore, the positively charged electrode (cathode) in the battery contains oxygen, which may be released if the battery is subjected to specific stresses, e.g., internal short, excessive heat, and more. This means that the Li-ion batteries have all the elements needed to self-sustain a fire.

Water damage is NOT covered under our warranty.

We recommend you maintain the board in good dry condition always, which will extend the life of it much longer.

We recommend the user's age to be 14 years and up. Children under 14 years need to be under an adult's supervision and permission to use our product. Please make sure you always wear a helmet and your personal protective gear. Do not ride the board out of your skill level and always care about your surroundings and follow your local traffic law.

We only accept returns within 30 days in brand New condition with all accessories in the original packaging, customer needs to pay for return shipping cost to our closest facility advised by our support team. The company will provide a refund for the Product(s), not including any shipping charges. Follow the below steps to return the Product(s) purchased through our Website within fourteen (14) days of the date that we deliver the applicable Product (s):

 

Contact our Support team to initiate the return process and obtain authorization to submit the product(s) for return.

 

Pack the product(s) in the original packaging to ensure the product(s) will be returned without damage.

Once the package is received by us and confirmed to be in brand new condition, we will issue the refund less the shipping charge in three (3) business days with an email confirmation. If the board is actually used or damaged in return, a 15% restocking fee & cost of damaged parts will be deducted from the refund.

We offer a 6 month's warranty, for more details please refer to our warranty policy.If a defect arises during the Warranty Period, Company will, at is options:

Send the new or equivalent parts to replace the defective parts. Most of the parts are fairly easy to be replaced with our video instructions.

Exchange the affected Products with functionally equivalent Products that are new or formed from new and/or previously used parts that are equivalent to new in performance and reliability. This warranty excludes normal depletion of consumable parts (grip tape, wheels & bearings) unless due to a defect in materials or workmanship, and damage resulting from abuse, accident, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship.

We do NOT refund once the board is shipped unless the board is returned in brand new condition within 30 days. The customer has to pay for the return shipping cost. No shipping fee will be refunded.

 

For returns, we will refund the product excluding shipping cost after we receive the returned product(s). Refund normally takes 2 to 3 business days for domestic bank cards or 4 to 5 business days for International bank cards.

Please always read our warning mark before you start using our product, make sure you always wear a helmet and your personal protective gear just in case. Please make sure you get used to the board before you speed up. Do not ride the board out of your skills level and always care about your surroundings. Please do not ride the board in wet conditions.

 

Kindly Warning: If there was potential risk of water damage to the battery before, please disconnect the battery from the board immediately and stop charging it or use it! Keep the battery in a dry , and fire resistant place to avoid potential fire risk.(Such as a sealled bucket outdoor). Please do not ship a damaged battery. A Li-ion battery store and release its electrical energy through electrochemical reactions. When electrical energy is drawn/discharged from the battery, lithium ions move from one electrode to the other. The electrodes are submerged in a liquid called an electrolyte, which allows for the movement of ions and consists of lithium salt and organic solvents. It is these organic solvents which are the leading fire hazard in Li-ion batteries. Furthermore, the positively charged electrode (cathode) in the battery contains oxygen, which may be released if the battery is subjected to specific stresses, e.g., internal short, excessive heat, and more. This means that the Li-ion batteries have all the elements needed to self-sustain a fire.

Be sure to wear protective gear and a helmet when using this electric skateboard.

There are risks of serious or fatal injury from collision, loss of control, and unexpected falls while using this electric skateboard. It is your sole responsibility to learn safely to ride this electric skateboard to reduce the risks: please read our user’s manual carefully and learn how to turn, accelerate and brake this electric skateboard. Meepo recommends you start with the beginner’s (low speed) mode first before using the sports (high speed) mode. Please use this electric skateboard reasonably within the control of your own abilities. Do not use this electric skateboard on dangerous road sections or big downhills. Do not use this electric skateboard at night or poor visibility environment to avoid accidents. Backfire will not be responsible for any loss or damage caused by the user in accidents.

Children under 14 years old must use this electric skateboard under the adult’s supervision; or please place the product where children can't reach.

Please abide by local traffic regulations and laws to ride this electric skateboard; please respect other drivers and pedestrians on the road.

Please do frequent maintenance checks: before riding makes sure screws are tight and wheels are in good conditions. Do not charge the battery if the board and battery are wet. Please make sure to keep the board in dry conditions before charging. Please do not open the battery or controller cases without direction from Backfire tech support, please do not modify the wiring or controller, please do not install the electric parts from other suppliers to the Backfire electric skateboard, which will terminate the warranty immediately.

If there was potential risk of water damage to the battery before, please disconnect the battery from the board immediately and stop charging it or use it! Keep the battery in a dry and fire resistant place to avoid potential fire risk (such as a sealled bucket outdoor). Please do not ship a damaged battery. A Li-ion battery store and release its electrical energy through electrochemical reactions. When electrical energy is drawn/discharged from the battery, lithium ions move from one electrode to the other. The electrodes are submerged in a liquid called an electrolyte, which allows for the movement of ions and consists of lithium salt and organic solvents. It is these organic solvents which are the leading fire hazard in Li-ion batteries. Furthermore, the positively charged electrode (cathode) in the battery contains oxygen, which may be released if the battery is subjected to specific stresses, e.g., internal short, excessive heat, and more. This means that the Li-ion batteries have all the elements needed to self-sustain a fire.

No extra tax will be charged for EU/US customers as the board has taxes pre-paid when they enter that territory. (Tax however might be charged for customers in New Zealand/Norway/Switzerland/South Korea/ United Kingdom by local government)

 

Spare or replacement parts not covered under warranty which is shipped to EU will need to pay import and VAT at the regional rate by customer.